Shipping policy
Shipping Policy
Where we ship
We ship worldwide. All orders are dispatched from Thailand.
Processing time
Orders are processed within 1–3 business days. Most orders ship within 24 hours.
Delivery time
Once dispatched, delivery typically takes 5–10 days depending on your destination. In total, most orders arrive within about 6–13 days of purchase, barring carrier or customs delays.
Delivery estimates are not guaranteed. Occasional delays can occur during peak seasons, customs inspection, or carrier disruptions.
Shipping rates
[Placeholder — state your rates here, e.g. flat rate, free over a threshold, or "calculated at checkout".]
Tracking
[Placeholder — if you provide tracking numbers, state: "You will receive a tracking number by email as soon as your order ships." Remove this section if you do not.]
Customs, duties and taxes
International orders may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total. Customs processing can also extend delivery times.
Incorrect addresses
Please make sure your shipping address is complete and correct at checkout. [Placeholder — state your policy for parcels returned due to an incorrect address, e.g. re-shipping fees.]
Lost or delayed parcels
If your order has not arrived within [X] days of dispatch, contact us at and we will investigate with the carrier.
Questions
For any shipping questions, contact us at .